Macklemore Manager Zach Quillen Reveals Secrets of Marketing ‘The Heist’

Macklemore Same Love

I first wrote about them in October 2012 on this blog, but the world now knows that a combination of strong, socially conscious messaging, a well-defined visual persona, an electrifying live show, and great music characterize the hip-hop duo Macklemore and Ryan Lewis. Amplified by impeccable marketing execution and excellent timing, they have become the poster child group for DIY indie artists around the world and put Seattle back on the map of music industry innovation.

Zach Quillen (@wexington), who began managing Macklemore and Ryan Lewis full time in 2012, was interviewed this past Saturday live and in person by Larry Mizell Jr. (@lar206), DJ from KEXP Seattle. This happened at Seattle’s EMP Museum at the Pacific Northwest Chapter of The Academy’s Songwriter’s Summit 2014. I was fortunate enough to be in the audience.

As both a marketer and an indie musician, I was fascinated to finally hear Quillen talk in person about the details of marketing The Heist. I’ve been waiting to meet Quillen for almost two years, and I wanted to hear straight from the source what his biggest challenges and most difficult decisions have been. I was not disappointed.

There Has Always Been A Plan

My key takeaway? There is a plan. There has always been a plan. It’s a plan you can trace back to the early 2000s, but the additon of Quillen brought music industry marketing expertise, experience and connections to the mix. The seemingly meteoric success of The Heist has been planned by Ben Haggerty, Ryan Lewis and Zach Quillen for years. Marketing for The Heist has been strategically thought out, considered, discussed, rehashed and then tactics executed boldly – with adaptations made on the fly as opportunities arose.

 

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The Grammy® Awards and Indie Music Marketing

Sometime in the summer of 2013, I decided to join The National Academy of Recording Arts and Sciences (NARAS), AKA The Academy®. I had heard it was a great way to network with other local musicians – including Seattle’s own Grammy®-winning writers, producers and artists like Sir Mix-A-Lot, Eric Tingstad and Sue Ennis.

Then, in the fall, on a lark, I decided to see what it was like to submit my music for the 56th (as they call it) Grammys. Just for fun, mind you, and to learn. I have no delusions of grandeur left about the music industry. Well, maybe a few.

The Grammys are the biggest honor in music you can get. I thought it would be interesting to participate in the process and see how it really works first hand, for an indie and from the inside. No PR machine, no label, no manager.

First, I did some research on indie artists who have gotten nominated. There’s been a lot of controversy in recent years, with EDM artist Al Walser and Americana artist Linda Chorney top of mind. This post is not about the controversy of the voting process, however. Believe it or not, this post isn’t even going to cite Macklemore and Ryan Lewis, although Seattle’s own hometown indie artists were nominated for seven (seven!) Grammys, in case you’ve been living under a rock this year.

What is most interesting to me are two things I discovered.

One is a shift, at least for the indie artists, away from the private Grammy365 website to social media sites like Facebook to promote their nominations. Social media is having an effect even on crusty and fairly closed organizations in the music industry like NARAS.

Second is the sheer explosion in both the number of Academy members and number of submissions for nomination, as more and more amateur recording artists and producers have begun creating and marketing their music. This has created not only technical issues for the Academy and its members’-only website, Grammy365.com, but it has also made the annual listening and promotional process within the voting members much more challenging.

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Three Steps To Content Marketing For Musicians

You may have heard that content marketing is (or should be) the center of 21st century marketing for any business, large or small. But what does this mean in practical terms for a DIY musician?

The basic idea is that by creating original, useful and entertaining information and then using social media to share it far and wide, you attract potential fans who would not otherwise have been aware of your music. Plus, it costs you little or nothing to create the content and do the promotion, right? Free marketing! Well, not exactly free. It costs time and energy, and maybe even a little cash. Without some thought up front, content marketing can also quickly become overwhelming even for the most savvy. But don’t give up just yet. You can do this.

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Musician Google Analytics: It’s Not Rocket Science

Knowing how to use online analytics tools is an important skill for DIY musicians. If you can learn how to play guitar, drums, or piano with two hands, you can do this. The more information you have about your audience, the better decisions you will make about where to focus your marketing efforts. You may decide to adjust your promotional strategy, to focus more on one particular social media channel, or to create a House Party tour to a particular geographical area based on what you learn by analyzing your online presence.

There are many different free tools you can use to gather analytics information. Most are individual tools designed to look at a specific online presence, like your website, Facebook fan page or Twitter followers.  “Analytics for Musicians” by Make It In Music  gives a good overview of analytics tools for these three: Google Analytics for your website, Insights on Facebook, and Hootsuite for analyzing Twitter.

This post describes how and why you might want to check out Google Analytics to understand the activity on your band website. Even if you are a bit of a technophobe, making the effort to personally understand what’s going on with your website is enlightening and empowering. Instead of just anecdotal conversations you might have with fans after a show, or arguments with your bandmates about which website pages are most important, analytics give you real and actionable information about how people are discovering and engaging with your music and your band. You won’t be held hostage to someone else, either, like a webmaster, relying on their busy schedule and waiting for them to give you information.

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How Likester Helps Musicians (Or Anyone) Visualize Facebook Like Corellations

 [An interview with Kevin McCarthy, CEO of the Seattle-based Facebook analytics company, Likester]

S: Kevin, thanks for talking with me today. In addition to the fact that you’re my stepson (full disclosure), you’re a succesful serial entrepreneur. You’ve started a new company called Likester (definitely not to be confused with Friendster). You and I were talking about Likester, and I had a few questions about how it might be useful for musicians or labels. I understand a little about Likester – it’s basically a giant database of Facebook “Like” data and some software that helps you visualize correlations between Facebook brand “Likes”, is that correct? And the idea is that this information can be used by marketers, presumably to better target their Facebook advertising to those Facebook users who are more likely to “Like”, and thus buy, their products? Tell me more about Likester – what is the basic idea behind the tool?

K: That is correct. Likester has tracked and organized over a billion Facebook “Likes” from millions of people. The basic idea behind Likester Pro is that you can learn a lot about your customers, the customers of your competition, or the fans of any Facebook Page out there.

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Macklemore: Indie Sellout or Savvy DIY Marketer?

Macklemore's Career Timeline 2000-2012
Macklemore’s Career TImeline by Amber Horsburgh, Hypebot

At the risk of adding to the over-exposure of Seattle’s hometown music hero of the decade, Macklemore, I felt it important to explore this question. Paul Porter of Rap Rehab wrote an interesting blog post challenging the claim by most music publications that Macklemore is an indie DIY success story. (We had a little discussion about it on Twitter, here’s the Storify of My Dialog About Macklemore With Paul Porter.) As I interpret his post, Porter proposes that Macklemore is not DIY or indie because he worked with a distributor, Alternative Distribution Alliance (ADA), who

  • agreed to work with Macklemore because he is a talented white rapper, an unusual characteristic that makes him stand out
  • identified big financial potential for Warner Music Group in Macklemore’s wider appeal to a pop audience, which is, by definition, larger than rap or hip hop
  • underwrote Macklemore’s airplay on pop (and not hip hop) radio stations through payola
  • thus fueled his meteoric rise on the charts,  subsequent record sales and  media exposure

And all this did not, and would not have happened, without the savvy of a major label’s distribution arm, Warner Music Group/ADA. In Mr. Porter’s eyes, this makes Macklemore less than indie, because “Indie is one that is independent; especially: an unaffiliated record or motion-picture production company.”

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Stealing Stardom: Macklemore’s DIY Success with “The Heist”

Ellen DeGeneres Tweets About Macklemore's

Rap artist and Seattle native Ben Haggerty, better known as Macklemore (profile  by Andrew Matson of the Seattle Times here), and his creative partner, producer Ryan Lewis, are performing tonight to a sold out crowd at Seattle’s 7500 seat WaMu theater.  He might be wearing thrift store fur, I’m not sure. I won’t be attending, but both my daughters are big fans, and they bought tickets months ago. I eagerly await their post-concert report – maybe even a text from the show or some iPhone pics (see below). Even though I’m a white woman in my 40s, and not a huge rap fan, I’ve been following 29-year-old Macklemore for almost a year since I first saw him perform on Chase Jarvis Live in November 2011.  I was riveted on several levels: from carefully choreographed performance, to intelligent lyrics, to a masterful DIY social media presence and devoted fanbase. This guy was not just another young musician wanna-be – he was intelligent, articulate, positive, and inspiring. He wasn’t a rainy-day, depressing-lyrics singer-songwriter strumming his suburban-bought Martin guitar. This was a Seattle musician on the rise, I thought. Because I’m a musician myself, I was also interested to know more about how he was cultivating success without a record label.

As an unsigned DIY artist, Macklemore embodies a peculiarly early 21st century musician success story, like Amanda Palmer’s, one that gives hope to millions of aspiring amateur artists around the world. It’s important to note that his success hasn’t been overnight, he released his first album 12 years ago. Through hard work and persistence, Macklemore has gradually created a devoted fan base that numbers in the hundreds of thousands, perhaps millions worldwide, with his socially conscious lyrics, artistic and sartorial creativity, and his considerable social media savvy. He’s even getting radio airplay – a seemingly impossible feat for an indie artist.

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